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Desktop Engineer – Ref. 631 – Brussels


ICT Talents is currently recruiting a 3rd Line Desktop engineer (Freelance or Permanent) to join our fast-growing team of talented and motivated consultants! You will be responsible for interesting Infrastructure Projects.


Mission description:

As a Back office Client Team Member you will be assigned the task of 3rd line application/OS support.

You will analyze and troubleshoot applications/OS problems and propose solutions (for pro-blems that the helpdesk is escalating).

You will be participating in Scripting, Packaging & distribution of Software on a Wintel Platform.

Daily Tasks:

• 3rd level support on client/OS/application issues

• Scripting an unattended silent software installation

• Creating / Maintaining / Analyzing / Troubleshooting and Supporting existing Scripted Software Packages

• Writing and maintaining technical procedures related to customized Software installations

• Having External contacts for Packaging / Runtime / Licensing (technical) issues


Must have’s :

• At least 5 years’ experience in a comparable environment and a Professional attitude is absolutely required.

• Expert in Windows 10 in a TCP/IP Client/Server network environment

• Good scripting capabilities, at least be able to read: Visual Basic Scripting, DOS Batch Scripting and PowerShell.

• Good technical knowledge of Microsoft Office and common used software.

• Good technical client hardware knowledge. (desktop, laptop, smartphone)

• Experience with Controlled Software Distribution in general (SCCM is a plus)

• Packaging skills and experience in silent setups, software vendor customization tools, Custom Actions, WiseScripts, …

Nice to have’s :

• Knowledge of Application Virtualization Environments (APP-V 4 & 5)

• Knowledge of Active directory / Group Policies is a plus

• Knowledge of Microsoft WINPE, Microsoft Deployment Toolkit and Windows Automated Installation Kit for Windows is a plus.

Soft skills :

• Professional and Customer minded attitude with good communication Skills

o Dutch and French: Writing/Reading & speaking

o English language: Writing/Reading

o Knowledge of the German language is a plus.

• Team player but being able to work independent.

• Eye for detail, strive to perfection and self-critical

• Analytical problem solver

• Documentation skills


If you would like to apply for this role, please contact me via mail at